The Caterpillar Usability Day Design Challenge is held annually for Bradley UX Students. They are tasked with designing a prototype for Caterpillar's online ticketing system to keep track of equipment by both employees and customers. We first identified business goals and users, creating personas, user flows, and storyboards. We then created new sketches based on this information to highlight key areas of activity and make them most usable. After several iterations, we created design assets within Figma into interactive prototypes to be tested at Caterpillar's Accessibility Lab. Each team completed a round of testing with a user from the Caterpillar user base within their lab. After this round of testing and some changes, we presented our work to Caterpillar's design team to be critiqued and paired with a Caterpillar designer to guide our revisions, which you see below.
